Privacy Policy
Effective Date: 9/30/2024
Introduction
ELAINE IOLA VILLELA is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in connection with the services we provide as a consulting business.
By using our services, you agree to the terms and conditions outlined in this Privacy Policy. We may update this policy from time to time, and any changes will be posted on our website with the updated effective date.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing address, job title, company name, and any other information you provide when you contact us or engage our services.
- Business Information: This may include information about your company, business strategies, financial information, and other confidential details that are shared during the course of our consulting engagements.
- Usage Information: We may collect information on how you use our website, including IP addresses, browser type, operating system, referring URLs, and other technical data via cookies and other tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Consulting Services: We use your personal and business information to deliver the services you have requested, communicate with you, and tailor our services to meet your specific needs.
- To Improve Our Services: We may use your feedback, inquiries, and usage data to improve our offerings and optimize your experience with us.
- To Process Payments: We use your financial information, when necessary, to bill for services rendered and manage invoicing and payment processes.
- To Communicate with You: We may use your contact information to send you updates, newsletters, marketing materials, or other information that may be of interest to you.
- To Comply with Legal Obligations: We may be required to use and retain your personal information to comply with laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With Service Providers: We may share your information with third-party vendors or contractors who assist us in delivering our services, such as IT support, payment processors, or marketing services. These providers are bound by confidentiality agreements.
- For Legal Reasons: We may disclose your information to comply with legal obligations, court orders, or governmental requests, or to protect our rights, property, or safety.
- In Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity as part of that transaction.
4. Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small text files that are placed on your device to collect data about your browsing activities. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before sharing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child’s information has been provided to us without proper consent, we will take steps to delete it.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
ELAINE IOLA VILLELA
support@elaineiolavillela.com
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this policy regularly. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Last Updated: [9/30/2024]
This privacy policy is designed to help ensure transparency and trust between your consulting business and your clients.